Faq
Frequently Asked Questions
What products does NichiVita offer?
NichiVita specializes in a curated selection of high-quality products across categories including Kitchen, Beauty, Home, Bathroom, Tea, Storage, Cleaning, and DIY. Our offerings are designed to enhance your daily life with functionality and style.
How can I place an order?
Simply browse our product categories, add desired items to your cart, and proceed to checkout. You'll be guided through a secure payment process to complete your purchase.
What payment methods are accepted?
We accept major credit cards, debit cards, and PayPal for all transactions. All payments are processed through encrypted channels to ensure security.
Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping costs and delivery times vary based on your location and will be calculated at checkout.
What is your return policy?
We accept returns within 30 days of purchase for unused and unopened items in original packaging. Please contact our support team at [email protected] to initiate a return.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to monitor your package's delivery status.
Are your products eco-friendly or sustainable?
Many of our products are sourced with sustainability in mind. Look for the "Eco-Friendly" badge on product pages for items that meet our environmental standards.
How do I contact customer support?
For any inquiries or assistance, please email us at [email protected]. Our team aims to respond within 24-48 hours.
Do you offer discounts or promotions?
Yes, we regularly run promotions and offer discounts. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals.
Can I cancel or modify my order after placement?
Orders can be canceled or modified only if they haven't entered the shipping process. Contact [email protected] immediately for assistance with changes.