Tracking order
At NichiVita, we understand the importance of knowing the status of your order. Below is a detailed guide on how to track your package easily and efficiently.
How to Track Your Order
- Once your order is confirmed and shipped, you will receive a shipping confirmation email at the email address provided during checkout. This email will include your unique tracking number and a link to track your package.
- If you did not receive the email or misplaced it, please contact our support team at [email protected] with your order number, and we will assist you promptly.
- Use the tracking number provided to monitor your package's journey until delivery.
Using a Third-Party Tracking Service
For a seamless tracking experience, we recommend using reliable third-party logistics tracking websites that aggregate data from multiple carriers. One such trusted platform is:
- 17Track: A comprehensive global package tracking service that supports numerous carriers worldwide. Simply enter your tracking number on their website or mobile app to view real-time updates on your shipment's status, location, and estimated delivery date.
What to Do If You Encounter Issues
If you experience any delays or discrepancies with your tracking information, please reach out to us at [email protected] with your order details. Our team is here to help resolve any concerns and ensure you receive your items as expected.
Thank you for choosing NichiVita. We appreciate your trust and are committed to providing a transparent and reliable shopping experience.