Shipping policy
Shipping Policy
At NichiVita, we are committed to delivering your orders efficiently and reliably. Please review our shipping guidelines below to understand how we handle your purchases.
Shipping Methods
We currently offer Standard Shipping for all orders. This service ensures your items are delivered securely, though delivery times may vary based on your location and product availability.
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotions, processing may take slightly longer. You will receive an email notification once your order has been shipped.
Shipping Destinations
We ship to most international destinations. Please ensure your shipping address is accurate and complete to avoid delays. Note that some restrictions may apply based on local regulations.
Shipping Costs
Shipping fees are calculated based on the weight of your order and the destination. All shipping costs are displayed at checkout before you complete your purchase. There is no free shipping option available at this time.
Delivery Timeframes
Standard Shipping generally takes 7-21 business days for delivery, depending on the destination and customs processing. These times are estimates and not guaranteed, as external factors like weather or customs may cause delays.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number, if available for your region. Use this to monitor your package's journey until delivery.
Undeliverable Packages
If a package is returned to us due to an incorrect address, failure to claim, or other issues, we will contact you via email to arrange reshipment. Additional shipping fees may apply.
Contact Us
For any questions or concerns regarding shipping, please reach out to our support team at [email protected]. We aim to respond within 24-48 hours.