Privacy policy

Introduction

At NichiVita, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect data when you interact with our website and services. By using NichiVita, you consent to the practices described in this policy. We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information We Collect

We may collect the following types of information:

  • Personal Information: Such as your name, email address, shipping address, and payment details when you make a purchase or contact us.
  • Non-Personal Information: Including browser type, IP address, device information, and browsing behavior collected through cookies and similar technologies.
  • Transaction Data: Details of products you purchase, order history, and preferences related to our categories (e.g., Kitchen, Beauty, Home).

How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders, including shipping and customer support.
  • To communicate with you about orders, products, promotions, and updates via email.
  • To improve our website, services, and product offerings based on user behavior and feedback.
  • To comply with legal obligations and prevent fraudulent activities.

We do not sell or rent your personal information to third parties for marketing purposes.

Data Storage and Protection

Your data is stored securely using industry-standard encryption and access controls. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. Data may be stored on servers located in regions with adequate data protection laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

Your Rights Under GDPR and CCPA

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your personal data, subject to legal exceptions.
  • Opt-Out: Opt out of the sale of personal information (as defined under CCPA).
  • Data Portability: Receive your data in a structured, commonly used format.

To exercise these rights, contact us at [email protected]. We will respond to your request within the timeframe required by law.

Third-Party Sharing

We may share your information with trusted third parties to assist with operations such as payment processing, shipping, and analytics. These parties are contractually obligated to protect your data and use it only for the services they provide. We do not allow third parties to use your information for independent purposes.

Children's Privacy

NichiVita is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, please email us at [email protected]. We are dedicated to addressing your inquiries promptly.